FAQ

How long does shipping take?

In the US, plan on about 7 to 10 business days from order to delivery. That covers roughly 2 to 5 business days to print, then transit time.

Every piece is printed to order. Nothing sits in a warehouse. Each item is printed after you order it, which takes a few days before it ships.

Shipping details are also on the Shipping & returns page.

Can items in one order arrive separately?

Yes. If pieces in your order are printed at different facilities, they may ship in more than one package. You will get tracking for each shipment.

How do I track my order?

After your order ships, you get a confirmation email with tracking. If you ordered more than one item and they ship separately, you may get more than one tracking number.

If it has been more than a few days past the window above and you still have no tracking, email us at opufyco@gmail.com with your order email and we will look into it.

What is your return policy?

Each piece is made to order, so we do not offer returns for change of mind, wrong size, or wrong colour. Full details are on Shipping & returns.

If something arrives damaged, defective, or misprinted, or if the package is lost in transit, we will replace or refund it at no cost to you. Report it within 30 days of delivery and send a photo for quality issues.

How does sizing work?

Apparel sizing follows the blank garment our production partner prints on. Treat sizes as unisex US sizing. If a product page lists a size chart, use that chart for the most accurate fit.

If you are between sizes, we usually suggest sizing up for a more relaxed fit on crewnecks. That is a preference, not a promise about how any blank will fit you.

How do I care for the pieces?

Follow the care label that arrives with your order when there is one. As a general rule for printed apparel: wash cold, inside out, and avoid high heat in the dryer when you can. Hang dry or tumble on low when possible.

I entered the wrong shipping address

Email us as soon as you can at opufyco@gmail.com. If your order has not been printed yet, we will try to update the address.

If the order has already shipped to the address you gave, we can arrange a reshipment when possible. You would pay shipping again for that second send.

Do you ship internationally?

Not yet. We currently ship within the United States only.

How do I contact you?

Email us at opufyco@gmail.com. We are a small shop, so replies may take a day or two. Include your order email if you are writing about an order.